Team and Responsibilities

As a UX Lead you are at the heart of BLACKROLL’s digital experience and will be working closely with our Product Owners and stakeholders across the company. You will lead the evolution of our UX across our media channels, site, app, loyalty and other consumer touchpoints.  You will lead a team across our key design and delivery agency partners and serve as a single point of contact for the stakeholders and provide governance of UX strategy and principles.  Your role will combine strategic ownership and hands-on collaboration with our tech, design, CRM, and e-commerce team. You’ll also co-drive the platform vision and infrastructure across global markets.

YOUR RESPONSIBILITIES

• UX strategy and principles definition for Brand evolution
• UX definition for cross-channel user journeys: Media->Site->Mobile App->Loyalty
• UX framework for cross user community engagement: health seekers (B2C) <-> health professionals (B2B)
• UX design for each channel (Figma)
• Ensure a seamless mobile experience across all digital touchpoints and devices
• Design user flows, wireframes, prototypes, and high-fidelity mockups for new and existing features
• Conduct user research and usability tests (e.g. A/B testing, heatmaps, user interviews) to validate and improve concepts
• Collaborate with product, marketing, and development teams to bring user-centric solutions to life
• Maintain and evolve our design system to ensure consistency and brand alignment
• Translate business and user needs into clear, engaging, and technically feasible UX solutions
• Governance across agencies working on different elements (Brand, CRM/Loyalty, Site, App)
• Assess the current team structure, skills, and processes; make recommendations
• Stakeholder management and communication

Your profile

• Several years of experience in UX/UI design – ideally in an e-commerce or D2C environment
• Proven track record in checkout optimization, site architecture, and responsive UX design
• Proficiency in tools like Figma and solid understanding of UX research methods
• Basic knowledge of HTML, CSS, and JavaScript to collaborate effectively with developers
• A strong sense of design, structure, and usability across platforms
• Degree or equivalent training in UX design, interaction design, information design, or similar
• Fluency in German and English
• A proactive mindset with a structured, hands-on, and collaborative working style

This awaits you with us

Rest and recovery matter to us — we offer 6 weeks of vacation, flexible working hours, and the option to work from home. Active breaks and a healthy working environment are an integral part of our office culture.
Our role-based work model ensures transparency, clear responsibilities, and encourages self-leadership. We value creativity and innovation and offer plenty of room for your ideas. Knowledge sharing — both internal and external — is encouraged to foster continuous development.
We also know how to have fun together! On top of that, we cover 70% of your pension fund contributions, and you’ll benefit from employee discounts on our own products as well as with external partners.

READY TO JOIN US?
If you share BLACKROLL®’s vision and want to help shape it with us, apply now!
Instead of a traditional cover letter, we’d love to hear your short and compelling answers to the following questions:

• What is a cross-functional UX challenge you have recently solved – and how did you approach it (strategy, tools, collaboration)?
• How do you ensure a consistent yet context-specific user experience across multiple touchpoints (e.g. website, app, CRM, loyalty)?
• What motivates you to apply for the UX Lead role at BLACKROLL – and what would you like to achieve with us?

Your contact person

Got questions?
We’re happy you’re interested in BLACKROLL® and are here to answer any questions you may have about working with us.

Michael Kazimierski
Head of E-Commerce & Platforms
+49 (0) 7141/6962-558
yousif.bunni@blackroll.com

About us

 
Everyone experiences lifelong joy while moving.
At BLACKROLL®, our mission is to empower people of all ages and fitness levels to help themselves – by improving their health, well-being, performance, and sleep. Today, our team consists of 60 vibrant minds who pursue this mission with motivation and passion.
How do we do it? By constantly evolving and giving our best every single day.
It all started with the foam roller – now BLACKROLL® offers a full range of innovative healthstyle tools for self-massage, fitness, and healthy sleep.